TEAMS
“I can’t imagine scaling the Customer Success team operation without something like treble.ai”
Freddy Vega, CEO Platzi
SUPPORT TEAM
Improve your customer service
Allow each member of your support team to read and respond to every message you receive on WhatsApp. Transfer messages between teams or people, assign conversations and visualize the prodcutvity of your team
Customer support teams use treble.ai for
- Automate support
- Improve service
- Centralize support for WhatsApp
Automate support
treble.ai allows companies to automate their interactions through WhatsApp. Many of your customer service interactions are repetitive, use a flow to automate your interactions and leave the most difficult cases to your agents
Key features
Set conditions and determine the path of your conversation, according to the answers given by the user
Automate support for your customers using WhatsApp, connect with your agents in Zendesk and any other time.
Automate support to your customers using WhatsApp, connect with your agents on Kustomer anytime
Centralize support for WhatsApp
WhatsApp is the most used messaging tool in Latin America. The probability that your prospects actively use WhatsApp is greater than 80% in the region. Use treble.ai to support the most penetrating channel and centralize all your customer service interactions on WhatsApp. A single inbox for all your agents.
Key features
Automate support for your customers using WhatsApp, connect with your agents in Zendesk and any other time.
Automate support to your customers using WhatsApp, connect with your agents on Kustomer anytime
Automate support for your customers using WhatsApp, connect with your agents in Zendesk and any other time
Improve service
Connect our service platform with all the necessary data to better serve your customers. View and update your clients’ orders from your helpdesk.
Key features
Automate support for your customers using WhatsApp, connect with your agents in Zendesk and any other time
Use webhooks to receive notifications about events that happen in your conversations
MARKETING TEAM
Improve the relationship with your leads
Serve your leads using automatic interactions on WhatsApp, segment interactions based on responses, and connect them with the Marketing tools you already use
Customer marketing teams use treble.ai for
- Segment leads
- Nurture leads
- Generate leads
Segment leads
Not all your leads are ready to buy, with treble.ai you can segment your leads and know which ones are ready to close a deal. Use treble.ai to segment your leads, have traceability of your conversations and synchronize the data with your sales tools.
Key features
Send and receive conversations from Hubspot, and store properties directly from WhatsApp conversations
Store data on the actual time of your customers on Google Sheets files
Generate leads
treble.ai enables companies to have lead-initiated conversations. Create conversations to tender their requests and determine which of them can be potential clients for your company. Using WhatsApp and our automation fatures, you can generate, segment and nurture your leads
Key features
Set conditions and determine the path of your conversation, according to the answers given by the user
Nurture leads
treble.ai allows companies to initiate conversations with leads or customers who have agreed to receive information through this means. WhatsApp is a perfect channel to update your leads on the progress of your company.
Key features
Send and receive conversations from Hubspot, and store properties directly from WhatsApp conversations
SALES TEAM
Focus on your best prospects
Use WhatsApp to improve the relationship with your prospects or clients by increasing the productivity of your team.
Sales teams use treble.ai for:
- Sell
- Generate leads
- Segment leads
Sell
WhatsApp is the most used messaging tool in Latin America. The probability that your prospects actively use WhatsApp is greater than 80% in the region. Use treble.ai to run your business, have traceability and synchronize your sales tools with your company’s conversations on WhatsApp.
Key features
Send and receive conversations from Hubspot, and store properties directly from WhatsApp conversations
Segment leads
Not all your leads are ready to buy, with treble.ai you can segment your leads and know which ones are ready to close a deal. Use treble.ai to segment your leads, have traceability of your conversations and synchronize the data with your sales tools.
Key features
Store data on the actual time of your customers on Google Sheets files
Generate leads
treble.ai enables companies to have lead-initiated conversations. Create conversations to tender their requests and determine which of them can be potential clients for your company. Using WhatsApp and our automation fatures, you can generate, segment and nurture your leads
Key features
Set conditions and determine the path of your conversation, according to the answers given by the user
Send and receive conversations from Hubspot, and store properties directly from WhatsApp conversations